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LiGRE – Distributed by Ex-l-tec

235-7175 Marion St.

Trois-Rivières, Québec

Canada, G9A 5Z9

info@ligresoftware.com

Frequently Asked Questions

You can contact our support team at any time to get direct help from one of our advisors. You can also check online, on our Knowledge Base, to find quick answers to your questions.

How long do I have to work on one of my projects?

A project can last as long as you want. The subscription is monthly and will be renewed automatically as long as your project remains open. Once your project has been closed, your data will be accessible in view mode.

Is it possible to restart a closed project?

Yes, it is possible to reopen a project by resuming its subscription. If a project has been closed inadvertently, contact our support team at support@ligresoftware.com and we will be happy to help you out.

If I disable my account, will all my data be deleted?

No, all of your data will be stored.  You will find all of your data if you decide to return. Let us know if you prefer that your data be deleted.

What should I do if my account no longer works?

If your account becomes inaccessible and you did not disable it, you should contact the LiGRE support team

Who can invite and expel a project member?

Project Owners are the only ones who can invite people to join a project and to expel them. To change a member’s status to administrator, the member’s management page must be accessed to modify their status.

Does my project's recycle bin empty out automatically?

No, the recycle bin does not empty automatically. When you are nearing the document storage limit, remember to empty your recycle bin before purchasing additional storage space.

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LiGRE's Project Formula

LiGRE's Project Formula facilitates teamwork and allows you to assign tasks to your associate, process large volumes of data, and enjoy all of the tools and features at your disposal.

LiGRE's Laboratory

LiGRE's Laboratory is built to help teachers and students conduct qualitative analyses. It is an intuitive and user-friendly tool designed explicitly for teaching and learning in a classroom.

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